kirkya Terms and Conditions

1 General Introduction and Scope of Agreement

kirkya (hereinafter referred to as the "Platform", "we", or "Company") is an online gaming and betting service provider that offers a variety of gaming entertainment for Bangladeshi users, including slot games, live casino, cricket betting, and football betting.

These terms and conditions ("Terms") form a legally binding agreement between you and kirkya. Accessing or using our website means you have fully read, understood, and agreed to be bound by these Terms. If you disagree with any part of these Terms, please refrain from using our platform.

kirkya always strives to operate as a safe and reliable platform. All our transactions are secured by SSL encryption, and ensuring fair play is one of our core principles. The purpose of these Terms is to clearly define the rights and responsibilities of both parties so that a transparent and trustworthy environment is maintained.

2 Eligibility and Age Requirement

To create an account on kirkya and use our services, you must meet the following conditions:

• You must be at least 21 years old — for users aged 21 and above only.
• You must be a legal resident or citizen of Bangladesh.
• You must ensure that online gaming is not legally prohibited in the jurisdiction where you reside.
• You must act on our platform on your own behalf and of your own independent judgment.
• You should not currently have an active kirkya account — each person may operate only one account.

We may request valid identification for age verification at any time. kirkya reserves the right to immediately close an account and forfeit any deposited funds in the event of a false age declaration.

3 Account Registration and Verification

3.1 Registration Rules

When registering with kirkya, you must provide accurate and complete information. Providing any false, misleading, or incomplete information will be considered a direct violation of these Terms.

• Each individual may open only one account.
• Opening multiple accounts from the same IP address, device, or household is prohibited.
• It is your responsibility to keep your account information up to date.

3.2 Password and Security

Keep your login credentials completely confidential. kirkya will never ask for your password. If you suspect any unauthorized use of your account, please contact our support team immediately.

3.3 Verification (KYC)

We reserve the right to verify your identity at any time. This process may require a national identity card, passport, or other government-issued documents. Withdrawals may be put on hold until verification is complete.

4 Deposit and Withdrawal Policy

4.1 Deposit Methods

kirkya supports all popular mobile payment methods in Bangladesh: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳500 for each method.

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 15 minutes to 2 hours, though this may take longer if a verification process is ongoing.

• Withdrawal requests will only be processed to a payment account registered in your own name.
• Withdrawals must be made through the same deposit method where applicable.
• kirkya reserves the right to suspend withdrawals in the event of any active investigation.

4.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). No other currency is accepted.

5 Bonus and Promotion Terms

5.1 Welcome Bonus

kirkya offers new members a 200% first deposit bonus, up to a maximum of ৳5,000. Bonus examples:

• If you deposit ৳1,000 → bonus ৳2,000 → total balance ৳3,000.
• If you deposit ৳6,000 → bonus ৳5,000 (maximum limit) → total balance ৳11,000.

5.2 Wagering Requirements

Bonus funds must meet a 10x wagering requirement before they can be withdrawn. The period for fulfilling the wagering requirement begins from the date the bonus is credited.

5.3 Bonus Usage Rules

• Each bonus offer may be claimed only once per person.
• A bonus cannot be claimed more than once from the same household, device, or IP address.
• kirkya reserves the right to modify or cancel any bonus offer without prior notice.
• In the event of a clear violation of promotional terms, the bonus and any associated winnings may be cancelled.

5.4 VIP Program

kirkya's VIP program has 5 tiers. Weekly cashback benefits apply at each tier:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.6% weekly cashback.
• Gold: up to 0.9% weekly cashback.
• Platinum: up to 1.2% weekly cashback.
• Diamond: up to 1.5% weekly cashback.

Your tier advances through regular play. The benefits of each tier apply for as long as you remain at that tier.

6 Betting and Gaming Rules

6.1 General Gaming Rules

All games available on kirkya are operated using a certified Random Number Generator (RNG), which ensures fair play. Game outcomes are entirely random and not predetermined.

6.2 Betting Limits

Each game and betting market has its own minimum and maximum betting limits, which will be clearly displayed when the game loads. These limits are subject to change at any time.

6.3 Technical Errors

If a game outcome becomes uncertain or is displayed incorrectly due to a technical error, that round may be voided and the stake will be returned. In such situations, kirkya's decision shall be considered final.

6.4 Cricket and Football Betting

Event-specific rules apply for cricket (BPL, IPL, T20, ICC tournaments) and football (FIFA World Cup and international leagues) betting. If a match or event is cancelled, bets will be settled according to the betting rules.

7 Prohibited Activities

The following activities are strictly prohibited and any one of them may result in immediate account closure and forfeiture of funds:

• Using the platform for money laundering or any illegal financial activity.
• Using software, bots, scripts, or any other automated method to gain an unfair advantage.
• Creating multiple accounts or sharing an account with a third party.
• Bonus fraud or misuse of promotional offers.
• Exploiting technical vulnerabilities or errors in games.
• Harassing other players or staff, or using offensive language.
• Conducting transactions using a third-party payment method or another person's account.

8 Privacy and Data Protection

kirkya places the highest priority on protecting your personal information. All data transfers on our platform are secured by SSL encryption.

We collect, store, and process your personal information for the purpose of providing our services. This information is never sold to third parties. For detailed information on how your data is used, please read our Privacy Policy.

By creating an account, you consent to the processing of your information under the terms described in our privacy policy.

9 Responsible Gaming Policy

kirkya strongly believes in responsible gaming. Gaming is an entertainment activity — it should not be treated as a source of income.

• If you feel that your gaming habits are getting out of control, please contact us.
• Do not use gaming as a way to resolve personal or financial problems.
• You may request a temporary or permanent restriction on your account at any time.
• Avoid gaming under the influence of alcohol or while under emotional stress.

For detailed responsible gaming guidelines, visit our Responsible Gaming page.

Please remember: for users aged 21 and above only.

10 Account Closure and Termination

10.1 Closure at the User's Request

You may request to close your account at any time through our customer support team. Please withdraw any available balance before closing your account.

10.2 Closure at kirkya's Initiative

kirkya may suspend or terminate your account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Suspicion of fraud or illegal activity.
• Evidence of false information provided on the account.
• The need to comply with regulatory or legal requirements.

10.3 Funds After Termination

If an account is closed under proper circumstances, the available balance will be returned. However, in the event of termination due to a violation of the Terms, any earned bonuses and associated winnings may be forfeited.

11 Limitation of Liability and Dispute Resolution

11.1 Limitation of Liability

To the maximum extent permitted by applicable law, kirkya and its affiliated entities will not be liable for:

• Losses caused by internet disconnection or technical failure.
• Failures or delays by third-party service providers.
• Losses caused by unforeseen circumstances or events beyond our control.
• Losses resulting from the user's own negligence or violation of the Terms.

11.2 Dispute Resolution

For any dispute or complaint, please contact our customer support team first. We strive to resolve all complaints fairly and transparently. Any formal claim against kirkya must be submitted within 6 months from the date of the incident.

12 Changes to Terms & General Provisions

12.1 Right to Make Changes

kirkya reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will provide you with reasonable notice on the website. Continued use of the platform after any changes means you accept the updated terms and conditions.

12.2 Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, that provision will not affect the remaining terms and conditions, and the remaining terms and conditions will remain fully in effect.

12.3 Entire Agreement

These terms and conditions, our privacy policy, and any applicable promotional terms together form the entire agreement between you and kirkya. Any prior oral or written understandings are replaced by these terms and conditions.

12.4 Contact

If you have any questions or comments about these terms and conditions, please contact our support team:

• Email: [email protected]
• 24/7 Live Chat: Directly from any page on the website.